When patients need more care than the primary care prescriber can offer within their clinic, C-PAC care coordinators are available to assist patients with accessing specialty behavioral health care. C-PAC services are FREE and available to all patients regardless of age or insurance status.
Behavioral health referrals are made only to those professionals who accept the patient’s insurance or offer sliding scale fee if needed. In addition, all attempts are made to provide only referrals to providers who have open availability to accept a new client, want to work with primary care, have expertise in the presenting symptoms, and are geographically accessible for the patient or family. This process not only helps the patients and families find the right behavioral healthcare, but it also strengthens integration of care between primary care prescribers and behavioral health specialists.